- For long haul bookings, you have 60 minutes of FREE wait time per booking.
- Minutes of free wait time includes the sum of all wait times at each location in your booking, including the pick-up location.
- For extra wait time beyond this, you will be charged ₱50.00 for the first hour and additional ₱25.00 per hour or portion thereof as shown below.
- For Business Program customers, extra wait time charges are itemized in your monthly invoice.
- In all cases, our Customer Service is available 24/7 to assist you in the explanation and calculation of your wait time charges.
Wait time begins when a driver arrives on location and ends when the customer signature is uploaded into our driver app. Please note wait time will not begin any earlier than the scheduled pick-up time as shown in your app.
Learn about Extend Wait Time for intracity bookings HERE.