Have you ever wondered how the Transportify logistics cargo delivery company handles that processing of your Cash on Delivery (COD) and Proof of Delivery (POD)? You do not have to wonder and worry anymore! We at Transportify as one of Manila’s best logistics cargo company in the Philippines are more than happy to inform our clients how our processes focus on the value of your COD and POD.
Step #1: Clarifying information
The first step involves ensuring that everyone on our end gathered the correct data. After a Transportify driver partner accomplished a booking with COD and POD, our dispatch team will call the driver partner to clarify how much COD he received and if the payment was in cash or in check.
For fleets, prices, and vehicle information, see table below:
|10-W Wing Van||P8,000||L: 32 ft|
W: 7.8 ft
H: 7.8 ft
|P2,400||L: 14 ft|
W: 6 ft
H: 6 ft
|P2,000||L: 10 ft|
W: 5 ft
H: 5.5 ft
|P2,250||L: 14 ft|
W: 6 ft
|P1,800||L: 10 ft|
W: 6 ft
|L: 7 ft|
W: 4 ft
H: 4 ft
|L: 5 ft|
W: 3.2 ft
H: 2.8 ft
|L: 3.5 ft|
W: 2 ft
H: 2.5 ft
Step #2: Finance monitoring
After confirming the amount of COD payment the Transportify driver partner received from our business client’s customer, we will input the amount payment in our database for finance monitoring. It is important that we have financial records as Transportify is known as a reliable third party delivery partner.
Step #3: Scheduling remittance
When we have clarified and recorded the correct payment data, the Transportify finance team will then schedule the remittance of COD. COD remittance schedules are often set from 11 AM to 12 NN and from 6PM to 7PM.
Step #4: Changing schedule
If things do not go as planned and the booking involving COD POD was not completed before 11 AM to 12 NN, the remittance schedule will change and the COD will instead remit from 6 PM to 7 PM. This is because DragonPay has a cut-off at 1 PM.
Step #5: Booking completion
For bookings involving COD POD that were completed past 6 PM, the Transportify finance team will remit the COD on the next day from 11 AM to 12 NN.
If the quick information we provided on COD POD process is not clear for you, you are more than welcome to contact our customer service representative through our website and relay your inquiries about the Transportify app for delivery service.
The Importance of COD and POD in a Logistics Cargo Company in the Philippines
In today’s current delivery industry, there are 20-25% of consumers who are more willing to pay premiums for an additional service like same-day delivery. Because of this reason, many logistics cargo company in the Philippines finished the gap between businesses and customer satisfaction by giving outstanding services.
Through technology platforms like an on demand delivery app which can be accessible in different kind of modern technology like a smartphone, more logistics cargo companies can now offer this kind of service and give more satisfactory when it comes to efficient delivery experience.
Two features have set the bar to the highest level to create a better and satisfying delivery experience and lessen the inconvenience between businesses and consumers. These two are called POD (Proof of Delivery) and COD (Cash on Delivery), which can leverage to go against in the continuous on-demand economy in the shipping industry.
POD: What Is It?
POD or Proof of Delivery is a vital component of the shipping or delivery as it acts as an essential acknowledgment to mark that a delivery has been completed.
By using the POD feature, which is commonly available on the Driver app, it gives an assurance that the packages were delivered on its lawful receiver. Moreover, it provides an additional feature to track the current progress of the delivery. It helps both logistics cargo companies and consumers to figure out potential mishaps before it becomes a significant liability.
Proof of Delivery (POD) is a document or acknowledgment receipt of an item. The recipient must sign this document upon receiving the package that indicates the date when the package was delivered to them. A copy of the POD receipt is given to the sender.
Why is POD Essential?
Proof of delivery can save a cargo company in the Philippines additional time and minimize the mishaps between businesses and customers. Today, drivers can get a copy of customer’s signatures, text notes, and photos via the POD feature in the Driver app.
These attachments will sync to the orders within the client’s and web dashboard, making it easier for the operation teams to gather and store necessary information. By giving easy access to Proof of Delivery data, logistics cargo companies can ensure that there are no mishaps and inconveniences between your business and your customers as well as it improves customer service by staying organized.
With Proof of Delivery feature, many logistics cargo companies can handle last-mile more effectively, efficiently, and lessen the inconveniences throughout the day to keep partner-drivers, operations teams, and customers happy.
COD: What Is It?
Cash on Delivery (COD) or Pay on Delivery is popular these days, especially to retailers and small businesses. It is one of the most well-known payment methods for online shopping in the Philippines. Your customers prefer to see the product first before paying for it, and COD or Cash on Delivery is the key to that demand.
COD or Cash on Delivery is a kind of payment method where the receiver (your customer) makes the necessary payment for the product at the time of the delivery rather than paying it in advance. If your buyer is not going to pay for the required amount at the time of the delivery, the product returns to the seller (you and the business) without giving any obligations from the customer.
Here are the following factors why many people prefer COD payment rather than paying it before the delivery:
- Doesn’t have access to digital payment options
- Doesn’t trust the sellers or the business
- Fear of damaged and poor product quality
Why is COD Essential?
Cash on Delivery or COD payment method is boosting e-commerce in the Philippines. It helps many businesses, especially small and online retailers, to increase their sales with minimal efforts. It is also a popular method for younger generations and millennials who preferred convenience. It is also good for customers who don’t have credit cards and other payment options for paying for the products.
It is another mode of payment you give to your customers as proof of convenience. As a seller or business owner, you don’t need to worry about COD proceedings. To put it simply, COD drives more traffic to e-commerce websites or your shop page, which gives your customers an added sense of security. That’s why, as a business owner, you should use this opportunity to your advantage.
Because of today’s mobile technology, customers can now have to choose which payment (COD) they preferred and, at the same time, gives them additional security about the delivery (POD). Both COD POD are essential in the shipping industry to satisfy their customers and to provide outstanding services when it comes to delivery.
Customers can now track individual packages in real-time and confirm deliveries. For logistics cargo companies that offer these services can access necessary information on-the-go and know the current status of the shipments, which can result in a smooth delivery experience.
Since most logistics cargo company in the Philippines are currently dealing with tons of deliveries, records and data must be kept when a particular package is being completed. It includes requiring their drivers to get a signature and getting the required information before leaving the recipient’s location. This essential information will be sent to the shipping company’s server. It will act as a proof in case a customer will make a claim that the package was not delivered to its intended recipient’s location.
Frequently Asked Questions:
How does COD and POD work in a logistics company?
💰 COD in a logistics service works in a similar fashion as with online shops. The receiver can be the one to pay the service when the delivery arrives. While POD is a common requirement for businesses to have proof of successful delivery. For Transportify, the ghost fleets or the motorcycle team is the one in charge of delivering the documents as fast as possible. This makes it efficient for both parties as the documents can be received on the same day. This feature changed the game on how logistics services work in the digital age. Transportify is the leading third party logistics company in South East Asia that revolutionized the delivery industry.
What are the advantages of COD with Transportify?
💰 Most businesses have to deliver their goods to their customers. That is why businesses like Petalier trusts Transportify to have their flowers delivered safely. Although they have a physical store, customers opt to avail of the delivery service for convenience. The option for COD payment makes it efficient for customers who prefer paying through cash. It also increases the feeling of security of the customers to have their delivery first before paying. This gives versatility to businesses to customize multiple bookings with varying payment preferences.