Accessorial charges are add-on fees that show up when a pickup or delivery needs something beyond the “normal” service. Think of them as the cost of extra time, equipment, or special handling that wasn’t included in the base quote.
When do accessorial charges apply?
You’ll usually run into these fees when details change or the stop is harder than expected. Common triggers include long loading/unloading waits, deliveries that need special equipment, limited-access locations, or inaccurate shipment info (like wrong weight or address).
To avoid surprises, share complete instructions upfront, confirm site access, and keep proof (photos, timestamps, and contact names) in case you need to question a charge. If a job truly needs extra services, paying for them can also be worth it because it keeps the delivery moving instead of getting delayed.
How this connects to Transportify
When you book through Transportify, the best move is to describe the job clearly before the vehicle is dispatched: exact pickup/drop-off points, building rules, parking limits, and any extra help needed. Clear info helps keep pricing predictable and reduces the chance that accessorial charges get added after the trip. If anything changes mid-run, update the details as soon as possible so everyone stays aligned.
Related Terms
Dock scheduling
 | Noel Abelardo Deputy Country Director |
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