
Reimbursement for BP Customers
- Business customers may reimburse drivers for parking and tolls from within the app.
- Only official tolls are recognized from pick-up to destinations (no tolls in arriving at pick-up).
- Only legitimate parking fees are recognized at the locations listed in your booking.
- Drivers upload receipts according to your arrangement with Transportify.
- You may review and dispute any inaccurate or inappropriate charges from within the app within 24 hours of the booking completion.
- Approved reimbursements are added and itemized in your monthly invoice.
Reimbursement for Cash Customers
- Drivers are required to request advanced permission from customers to use parking and toll services.
- For approved tolls & parking, customers may reimburse drivers in cash.
- Only official tolls are recognized from pick-up to destinations (no tolls in arriving at pick-up).
- Only legitimate parking fees are recognized at the locations listed in your booking.