And we are inclined to agree. You see, freight forwarding exists because the process of importing and exporting goods is an incredibly complicated area. As such, some companies offer a freight forwarding service, to take care of the intricate and overwhelming logistics of logistics, for those who don’t have the time nor desire to bury themselves in a petrifying amount of paperwork.
From that analysis alone, it is fair to say that the Philippine logistics industry‘s technological advancement should be a given. However, individual companies are set in their ways (typically led by “old-school” CEOs who aren’t quite ready to pass on the torch).
Here are the six main benefits of freight forwarding digitization in today’s trend:
1A reduced margin of error: Humans make mistakes; the software rarely does.
2Multichannel sales: A faster, easier, cheaper, and more effective way of developing business relationships.
3Added value: Many new companies are bringing exciting “game-changing” technological advancements to the industry, adding further value to both their business and to the Philippine logistics industry itself.
4Build stronger customer relationships: A digital platform makes it easier for freight forwarding companies to engage with their audience, build loyalty, and inspire trust.
5Lead the way: The future has always been about innovation, and those who are prepared to embrace change are the ones that will be leading the way. For those who aren’t comfortable with change, they’re significantly more likely to fall behind.
6Enhanced customer experience: A digitized company can offer more wholesome customer service, with streamlined quoting & invoicing, among other helpful, automated processes.
How Digital Technology Impact the Service of Philippine Logistics Industry
Several logistics service providers are in a tight competition in today’s Philippine logistics industry, LTL trucking companies are developing innovative strategies when it comes to providing an end-to-end service for Before we jump into the digitization of freight forwarding and whether or not we believe that it’s important, let’s first define precisely what freight forwarding is. Many people get mixed up with this industry and can confuse it with other services, so make clear that up before moving on. For a quick reference below is the table for the complete services of Transportify:
|Column 1||Column 2||Column 3||Column 4|
|Vehicle Type||Cargo Dimension||Capacity||Base Price|
|Economy (Sedan/Hatchback)||L: 3.5 ft|
W: 2 ft
H: 2.5 ft
|Economy Extra Space (SUV/MPV)||L: 5 ft|
W: 3.2 ft
H: 2.8 ft
|L300/Van||L: 7 ft|
W: 4 ft
H: 4 ft
|Pickup Truck||L: 10 ft|
W: 6 ft
|Pickup Truck Extra Space||L: 14 ft|
W: 6 ft
|Closed Van (4W)||L: 10 ft|
W: 5 ft
H: 5.5 ft
|Closed Van Extra Space (6W)||L: 14 ft|
W: 6 ft
H: 6 ft
|Long Pickup Truck||L: 21 ft|
W: 6 ft
|10-W Wing Van||L: 32 ft|
W: 7.8 ft
H: 7.8 ft
|Reefer Truck||L: 14 ft|
W: 6 ft
H: 6 ft
Freight forwarding is the arranging of storage and shipping of merchandise on behalf of shippers. The service typically involves the tracking of inland transportation, the preparation of shipping, import & export documents, warehousing, the booking of cargo space, negotiating freight prices, freight consolidation, insurance, and making insurance claims. Depending on the company, however, some offer additional services, some offer less.
At Transportify, we offer a freight service, in addition to our existing delivery services. This includes truck rental in Pampanga, 10-wheeler wing-van rental, and more. However, for this article, we’re going to focus on freight forwarding and the benefits of its digitization.
86% of Industry Professionals Believe that Freight Forwarding Digitisation is Paramount
They are transporting products and goods nationwide. If LTL trucking companies want to excel in today’s Philippine logistics industry, they need to step up and create something different from the other logistics companies that can amaze new and potential customers. An ideal example of this strategy is to adapt and change their process into modern approaches, such as providing digitized methodologies that offer a seamless and outstanding online experience to customers who prefer a fast and easy way to deliver products and goods.
LTL Trucking Companies Have Benefits for Moving to Digital Methods
For example, because LTL trucking companies in the Philippine logistics industry tend to perform as a broker for various logistics services, handling the contracts and relationships between providers, it’s effortless to utilize digital technology to upgrade and transform their business. Logistics service providers and LTL trucking companies are both sophisticated naturally, with thousands of interlocking services and operations for different kinds of companies.
Both logistics service providers and LTL trucking companies do have their advantages. However – some of them need to make the right profit margin on everything they do, so digital technology is a compelling necessity to attract usefulness from their contracts. On the contrary, logistics service providers and LTL trucking companies can digitize some parts of their business over time, and release significantly large profit margins using innovative and upgraded reporting, communication, automation, integration, and efficiencies.
Both logistics service providers and LTL trucking companies can aid in every aspect of your business’s logistics requirements. Here’s how:
Customers Can Understand Logistics Expenses
Upgrading logistics services into digitized makes it easier to give both detailed and end-to-end quotations for every kind of logistics business operations. Moreover, customers can now fully understand where their investments are being spent and ensure they are getting reasonable and competitive pricing. An innovative and fully-digitized logistics service provider like Transportify can give business owners a rapid quotation marking for any shipment and shipping services, compared to other LTL trucking companies that still provide the traditional manual quoting process, which of course, can take many days to complete.
Transportify Can Optimize Routes with The Help of Digital Technology
Automation, machine learning, and AI make it easier for LTL trucking companies and logistics service providers like Transportify, to provide excellent customer satisfaction in a cost-effective and fastest way. It includes the following:
- Instantly sharing logistics information via the on-demand delivery app for complete visibilities between all parties
- Tracking and monitoring the shipments and vehicles with GPS location, smartphone, and internet enable rerouting in case of delays
- Optimizing for the most cost-effective and fastest routes between areas
This integrated combination of digital technologies enables logistics providers like Transportify to excel and become the game-changer in today’s Philippine logistics industry. Moreover, Transportify, as one of the leading logistics service providers in the industry, can give faster shipping and minimizing end-to-end delays in the supply chain. Customers can be able to receive their products and goods faster while boosting their competitiveness to competitors.
Adapting and moving to a more centralized and updated digital logistics platform doesn’t need to be complicated. Choosing Transportify as your logistics service provider in today’s Philippines logistics industry can give you more excellent value and efficiency, helping your business win customers. Because you provide an integrated and innovative end-to-end service, so you will have a competitive advantage against your competitors.
Technological advancements have always been about making life more comfortable. Sure, there are and have been a truckload of gimmicks and useless flashy inventions in today’s Philippine logistics industry. However, for the most part, it’s about innovation, streamlining, and efficiency. This is why it is so essential that those in the freight forwarding and the industry embrace technology and optimize the way they operate. That way, they can bolster their client/customer relationships, save money, generate more business, and make fewer mistakes. In business, what could be more important than that?
Frequently Asked Questions:
What is an on-demand delivery app?
🔥 Transportify’s on-demand delivery app is a smartphone application where you can book for a delivery or vehicle for your shipping needs. Rates and shipping fees are also provided on the app based on your chosen vehicle and desired shipping destination.
How can I know if the shipment has been completed?
🔥 Through the on-demand delivery app, you will receive a notification saying that your shipment has arrived on its destination in real-time.