Online shopping is on the rise in the Philippines. Many e-commerce businesses are looking for ways to improve their logistics and operations. An efficient logistics system is the key to success for any e-commerce business. It can result in several benefits such as lower costs, more sales, and happy customers. People tend to buy more from businesses with efficient logistics because they know their orders will arrive on time.
There are many ways to have an efficient and effective logistics system. But in this blog post, we will focus on one particular solution: trucking dispatch software. How does dispatch software help you have an effective logistics system? We will discuss that today in this blog post about using trucking dispatch software to plan effective delivery routes.
Problems that Most E-Commerce Businesses Face
Like other types of business, many e-commerce businesses also face logistics or trucking problems. The trucking industry is a vital part of the economy, but it’s also an industry with many challenges.
For example, businesses often have trouble finding truck drivers. This is because there is currently a driver shortage in the trucking industry. Expert sees an enormous 160,000 truck driver shortage by 2030, which could affect globally. Apart from that, here are other logistics challenges that many e-commerce companies face regardless of their size:
Inaccurate Tracking Information
One of the trucking problems that businesses face is inaccurate tracking information. This is a big problem because customers want to know where their orders are and when they will arrive. Consumers want to receive accurate tracking information from logistics providers to plan their day around the delivery. If they don’t receive accurate information, it can cause a lot of inconveniences.
Lack of Transparency
Another trucking problem that businesses face is the lack of transparency. This is a big issue because customers want to know what’s happening with their orders every step of the way.
They don’t want to be in the dark about where their orders are or what’s taking so long. If you can’t be transparent with your customers, they will become frustrated and may even decide to never shop with you again.
Poor Customer Communication
Another trucking problem is poor customer communication. This is a big issue because customers want to be kept in the loop about their orders.
More often than not, customers will contact customer service to ask about the status of their order. Unfortunately, if you don’t have a good system to communicate with your customers, it can cause a lot of frustration and may even lead to them taking their business elsewhere.
Long Delivery Times
Another trucking problem is long delivery times. This is a big issue because customers want their orders as soon as possible. Failing to deliver orders on time may result in significant aggravation and the possibility of customers taking their business elsewhere.
High Shipping Costs
This problem won’t only affect your customers. It can also affect your business. Many businesses must offer free or heavily discounted shipping rates to stay competitive. If you’re not careful, high shipping costs can eat your profits and make it difficult to run a successful business.
Logistics managers can solve these problems using trucking dispatch software because it offers features that can help you simplify your logistics.
How Can Trucking Dispatch Software Help?
Let’s first know what dispatch is all about. In trucking, dispatch is the process of assigning truck drivers and trucks to deliver loads. The dispatcher monitors truck drivers’ status and ensures they are on track.
Dispatch software is a tool that helps trucking businesses with this process. It enables dispatchers to plan, optimize, and monitor delivery routes.
A trucking dispatch software has features that can help you plan an effective delivery route. For example, it can help you map out the best route to take. It will also consider traffic conditions and truck weight restrictions.
To give you an idea, here are some of the ways how a dispatch software can help simplify your logistics:
1Automate the Trucking Process
The logistics in e-Commerce can be quite complicated. There are many moving parts and if you’re not careful, things can get out of control quickly.
Trucking dispatch software can help by automating some of the trucking processes. For example, it can automate load assignment and route planning. This will free up your time so you can focus on other aspects of your business.
2Plan and Optimize Delivery Routes
As we mentioned earlier, trucking dispatch software can help you plan an effective delivery route. It can also help you optimize your routes to ensure that your truck drivers are taking the most efficient route possible.
This is important because it can help you save time and money. It can also help you avoid traffic delays and truck accidents.
Here’s how you can plan and optimize delivery routes with Transportify.
|STEP 1: Customer needs to upload an Excel file that has necessary booking details. (e.g. contact name, contact person, item length, item width, item height, item quantity)|
|STEP 2: After uploading, the bundling engine will create bookings based on the list of orders in the Excel file.|
|STEP 3: Bookings are treated as normal full truckload (FTL) and will be pushed to drivers after confirmation of customer.|
3Schedule and Dispatch Truck Drivers
Another benefit of trucking dispatch software is that it can help you schedule and dispatch truck drivers. This is important because it can help you ensure that your truck drivers are always available when you need them. It can also help you keep track of your truck drivers’ hours. This is important because it can help you avoid truck driver fatigue.
4Keep Track of Truck Maintenance
Another benefit of trucking software is that it can help you keep track of truck maintenance. This is important because it can help you ensure that your trucks are in good condition. It can also help you track the maintenance history of your trucks. This is important because it can help you identify any issues that your truck may have.
- Delivery Route Planner App | Smart Logistics by Transportify
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- Delivery Route Planning Software Philippines (Multi-Drop)
How to Choose the Right Dispatch Software for Your Business?
Now that you’re aware of some of the advantages of trucking dispatch software, you might be wondering how to select the right one for your company. There are a few factors to consider when choosing trucking dispatch software.
First, you should ensure that the program is compatible with your trucking infrastructure first.
Second, check that the software is easy to use. Third, verify that the software has all of the features you need.
Look no further than Transportify if you want to avoid the time-consuming process of selecting the proper trucking dispatch software for your business.
We deliver your items to the right addresses quickly, safely, and with great care. We can assist you with your trucking requirements since we are one of the most experienced freight carriers in the Philippines. We provide a comprehensive range of trucking services and dispatch software that is user-friendly and has all the functions you want.
If you’d like to learn more about our trucking dispatch system, please do not hesitate to contact us. We would be delighted to answer any queries you may have.
Frequently Asked Questions:
What is trucking dispatch software?
🚚 A trucking dispatch software is software that helps trucking businesses automate their trucking processes. It can help with load assignment, route planning, truck driver scheduling, and more.
Can I assign drivers with the trucking dispatch software?
🚚 Yes, you can use trucking dispatch software to assign drivers to loads. You can also use it to keep track of your truck drivers’ hours and truck maintenance. Also, monitoring your drivers’ performance can help in preventing truck accidents.