When Should You Use “Special Help”? ★

When Should You Use “Special Help”?

What are the Standard Fares?

Transportify charges a base price and then a fee per km thereafter. These prices vary by vehicle.

What should you expect from your driver when paying Standard Fares?

We call this the Standard Service. This is the physical labor our drivers must perform for each and every delivery. This includes:

Standard Service

  • Loading at pick-up within 15 meters from vehicle
  • Driving the delivery route.
  • Unloading at each destination within 15 meters from vehicle.
  • Use of stairs are acceptable but kindly allow use of your elevator whenever possible.

When should you use Special Help?

If your booking has extended loading or unloaded distances or special tasks, select Special Help on step 2 in our app.

Special Help

  • Everything included in Standard Service above.
  • Greater carrying distance beyond 15 meters.

How much does Special Help cost?

Type of BookingMM Rates
For Economy or L300/Van
Outside MM Rates
For Economy or L300/Van
Cebu Rates
For Economy, Canopy Multicab or L300/Van
Intra City1st - 2nd ₱60 per destination
3rd - 10th ₱30 per Destination
11th - 15th ₱20 per Destination
1st - 2nd ₱50 per destination
3rd - 10th ₱30 per Destination
11th - 15th ₱20 per Destination
1st - 2nd ₱50 per destination
3rd - 10th ₱30 per Destination
11th - 15th ₱20 per Destination
Full Day Service₱200 Per Day₱150 Per Day₱150 Per Day

Legend: MM – Mega Manila, Outside MM – Outside Mega Manila

Where can I select Special Help?

When Should You Use “Special Help”?

Special Help For Truck Bookings

The rules below are applicable to the following vehicle types: Closed Van, Pickup Truck, Long Pickup Truck, 6w Fwd Truck, and 10w Wing Van.

Special Help Drivers (and helpers) are expected to help you load/unload your goods from the pickup location to the truck and from the truck to your delivery location within reasonable and humane expectations.

There will be instances where the driver may need to stay with the vehicle. This usually occurs when your location lacks parking or is in an unsecured area. In these instances, one of the crew, either the driver or the helper, may need to stay with the vehicle to protect the vehicle and your cargo from external elements such as potential ticketing by traffic enforcers or theft. Your familiarity with the locations will determine whether this precaution is reasonable.

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