Extend Wait Time ★

Time Types

  • Immediate
  • Scheduled

Vehicles

  • Sedan
  • MPV/SUV
  • Light Van
  • L300/Van (Regular L300/Van, FB-Type, Commuter-Van-Type, Long/H100)
  • Small Pickup
  • Closed Van (2000kg, 3000kg, and 4000kg)
  • Open Truck (2000kg)
  • Canopy Multicab (Available in VisMin service area)

To know about the waiting time rule for bigger trucks, click HERE.

Services And Fees

A comparison of Waiting Time fees based on vehicle types and waiting time consume.
Vehicle Type0 - 30 (mins)31 - 60 (mins)more than an hour
SedanFREE+50 PHP+50 PHP for exceeding minutes and adds up every 30 minutes
MPV/SUVFREE+50 PHP+50 PHP for exceeding minutes and adds up every 30 minutes
Light VanFREEFREE+50 PHP for exceeding minutes and adds up every 30 minutes
L300/Van

(Regular L300/Van, FB-Type, Commuter-Van-Type, Long/H100)

FREEFREE+50 PHP for exceeding minutes and adds up every 30 minutes
Small PickupFREEFREE+50 PHP for exceeding minutes and adds up every 30 minutes
Closed Van

(2000kg, 3000kg, 4000kg)

FREEFREE+50 PHP for exceeding minutes and adds up every 30 minutes
Open Trucks

(2000kg)

FREEFREE+100 PHP for exceeding minutes and adds up every 60 minutes
Canopy Multicab

(VisMin Area)

FREEFREE+50 PHP for exceeding minutes and adds up every 30 minutes

 

  • The first 30 minutes of wait time at each location is FREE for Sedan and MPV/SUV.
  • The first 60 minutes of wait time at each location is FREE for Light Van, L300/Van, Canopy Multicab, Small Pickup, Closed Van, and Open Truck (2000kg).
  • For Sedans, MPVs/SUVs, Light Vans, L300s/Vans, Closed Vans, Canopy Multicabs, and Small Pickups, you will be charged 50 PHP for any minute exceeding the free waiting time and keep adding up every 30 minutes.
  • For Open Truck (2000kg), you will be charged 100 PHP for any minute exceeding the free waiting time and keep adding up every 60 minutes.
  • For Business Program customers, extra wait time charges are itemized in your monthly invoice.
  • In all cases, our Customer Service is available 24/7 to assist you in explaining and calculating your wait time charges.

Important: For each location in a booking, the wait time begins when the driver arrives at the location and ends when the driver uploads the customer’s signature in the driver app. Please note that the wait time will not begin any earlier than the scheduled pick-up time, as shown in your app.

Full Day Service

Full day service is 10 hours of delivery service with a fixed rate. If you exceed the standard 10-hour service, there will be overtime charges. Read more HERE.
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