- When our drivers accept your booking, they allocate time, plan ahead of time, and block off their days to accomplish your booking.
- It is a courtesy to our drivers that you cancel as soon as possible so they may find other work.
- You may cancel for free up until the driver arrives at the pickup or first location of your booking.
- If you cancel upon or after the driver arrives at the pick-up or first location of your booking, you are responsible for paying a Last Minute Cancel Fee as shown below.
*Last Minute Cancel Fee is the same for intracity and long haul bookings.