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Extra Wait Time ★

Extend Wait Time

  • First 60 minutes of wait time at each location is totally free.
  • Pick-up is counted as a location and each destination is also a location.Each of this locations are alloted 60 minutes of free wait time.
  • For extra wait time beyond this, you will be charged ₱50 per 30-minute increment or a portion thereof.
  • For Business Program customers, extra wait time charges are itemized in your monthly invoice.
  • In all cases, our Customer Service is available 24/7 to assist you in the explanation and calculation of your wait time charges.

For each location in a booking, wait time begins when a driver arrives on location and ends when the customer signature is uploaded in our driver app. Please note wait time will not begin any earlier than the scheduled pick-up time as shown in your app.