Time Types

Immediate
Scheduled

Vehicles

Sedan
MPV/SUV
Light Van
L300/Van (Regular L300/Van, Long/H100)
Small Pickup
Closed Van (2000kg, 3000kg, and 4000kg)
Open Truck (2000kg)
Mini Dump Truck
Canopy Multicab (Available in VisMin service area)

To know about the waiting time rule for bigger trucks, click HERE.

Services And Fees

The first 60 minutes of wait time at each location is FREE for Light Van, L300/Van, Canopy Multicab, Small Pickup, Closed Van, Open Truck (2000kg), and Mini Dump Truck.
The first 30 minutes of wait time at each location is FREE for Sedan and MPV/SUV.
For Sedan, MPV/SUV, L300/Van, Closed Van, Canopy Multicab, and Small Pickup: You will be charged 50 PHP per 30-minute additional waiting time after the free waiting time.
For Mini Dump Truck and Open Truck (2000kg), you will be charged 100 PHP per 60-minute additional waiting time after the free waiting time.
For Business Program customers, extra wait time charges are itemized in your monthly invoice.
In all cases, our Customer Service is available 24/7 to assist you in explaining and calculating your wait time charges.

Important: For each location in a booking, the wait time begins when the driver arrives at the location and ends when the driver uploads the customer’s signature in the driver app. Please note that the wait time will not begin any earlier than the scheduled pick-up time, as shown in your app.

Full Day Service

Full day service is 10 hours of delivery service with a fixed rate. If you exceed the standard 10-hour service, there will be overtime charges. Read more HERE.